:root{--brand-color: var(--brand-color);--brand-color-dark: var(--brand-color-dark);--brand-color-light: var(--brand-color-light)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;color:#1a1a2e;background:#f0f2f5;overflow:hidden}.app-container{display:flex;flex-direction:column;height:100vh;overflow:hidden}.app-header{display:flex;align-items:center;gap:12px;padding:0 20px;height:52px;background:#1a1a2e;color:#fff;flex-shrink:0;border-bottom:3px solid var(--brand-color)}.app-header h1{font-size:18px;font-weight:700;letter-spacing:.5px}.app-subtitle{font-size:12px;color:#aaa;margin-top:1px}.header-logo{height:28px;width:auto;object-fit:contain;flex-shrink:0}.login-logo-img{max-height:60px;width:auto;object-fit:contain;margin-bottom:12px}.header-user{margin-left:auto;display:flex;align-items:center;gap:12px}.header-user-name{font-size:13px;color:#ccc}.btn-signout{font-size:12px;color:#aaa;text-decoration:none;padding:4px 10px;border:1px solid #444;border-radius:4px;transition:color .15s,border-color .15s}.btn-signout:hover{color:#fff;border-color:#888}.login-screen{display:flex;align-items:center;justify-content:center;height:100vh;background:#f0f2f5}.login-card{background:#fff;border-radius:10px;box-shadow:0 4px 24px #0000001a;padding:48px 40px;text-align:center;width:340px}.login-logo{font-size:24px;font-weight:700;color:#1a1a2e;letter-spacing:.5px;margin-bottom:6px}.login-subtitle{font-size:13px;color:#888;margin-bottom:32px}.btn-signin{display:inline-flex;align-items:center;gap:10px;background:#fff;color:#1a1a2e;border:1px solid #dde1e7;border-radius:6px;padding:10px 20px;font-size:14px;font-weight:500;text-decoration:none;transition:box-shadow .15s,border-color .15s;cursor:pointer}.btn-signin:hover{border-color:#aaa;box-shadow:0 2px 8px #00000014}.app-body{display:flex;flex:1;overflow:hidden}.left-pane{width:290px;min-width:260px;display:flex;flex-direction:column;background:#fff;border-right:1px solid #dde1e7;overflow:hidden}.left-pane-header{padding:14px 16px 10px;border-bottom:1px solid #dde1e7;background:#f8f9fb}.left-pane-header h3{font-size:13px;font-weight:600;color:#555;text-transform:uppercase;letter-spacing:.6px}.ticket-count{display:inline-block;margin-left:8px;background:var(--brand-color);color:#fff;font-size:11px;font-weight:700;padding:1px 6px;border-radius:10px}.ticket-list-scroll{flex:1;overflow-y:auto;padding:10px;display:flex;flex-direction:column;gap:8px}.ticket-card{background:#fff;border:1px solid #dde1e7;border-left:4px solid var(--brand-color);border-radius:6px;padding:10px 12px;cursor:grab;-webkit-user-select:none;user-select:none;transition:box-shadow .15s,transform .1s}.ticket-card:hover{box-shadow:0 3px 12px #0000001f;transform:translateY(-1px)}.ticket-card:active{cursor:grabbing}.ticket-card.priority-high{border-left-color:var(--brand-color)}.ticket-card.priority-medium{border-left-color:#f5a623}.ticket-card.priority-low{border-left-color:#4caf50}.ticket-number-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}.ticket-number{font-size:11px;color:#888;font-weight:600}.ticket-number-link{font-size:13px;font-weight:700;color:var(--brand-color);text-decoration:none;transition:color .15s}.ticket-number-link:hover{color:var(--brand-color-dark);text-decoration:underline}.ticket-title{font-size:13px;font-weight:600;color:#1a1a2e;line-height:1.3;margin-bottom:6px}.ticket-meta{display:flex;justify-content:space-between;align-items:center}.ticket-company{font-size:11px;color:#666;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:160px}.ticket-link{font-size:11px;color:#bbb;text-decoration:none;padding:1px 3px;border-radius:3px;transition:color .15s,background .15s;cursor:pointer;flex-shrink:0}.ticket-link:hover{color:var(--brand-color);background:var(--brand-color-light)}.ticket-priority{font-size:10px;font-weight:700;text-transform:uppercase;padding:2px 6px;border-radius:10px;background:#f0f2f5;color:#666}.right-area{display:flex;flex:1;overflow:hidden}.tech-filter{width:180px;min-width:160px;background:#f8f9fb;border-right:1px solid #dde1e7;display:flex;flex-direction:column;overflow:hidden}.tech-filter-header{padding:14px 14px 10px;border-bottom:1px solid #dde1e7}.tech-filter-header h4{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:#666}.tech-filter-list{flex:1;overflow-y:auto;padding:8px 0}.tech-toggle-label{display:flex;align-items:center;gap:8px;padding:6px 14px;cursor:pointer;transition:background .1s}.tech-toggle-label:hover{background:#eef0f4}.tech-toggle-label input[type=checkbox]{accent-color:var(--brand-color);width:14px;height:14px;flex-shrink:0}.tech-name{font-size:12px;color:#333;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tech-row{display:flex;align-items:center;justify-content:space-between;padding-right:8px}.tech-row .tech-toggle-label{flex:1;padding-right:0}.tech-hide-btn,.tech-restore-btn{background:none;border:none;cursor:pointer;font-size:14px;color:#bbb;padding:2px 4px;border-radius:3px;line-height:1;flex-shrink:0;transition:color .15s,background .15s}.tech-hide-btn:hover{color:var(--brand-color);background:var(--brand-color-light)}.tech-restore-btn:hover{color:#4caf50;background:#f0fff0}.tech-hidden-section{border-top:1px dashed #dde1e7;margin-top:4px}.tech-hidden-toggle{width:100%;text-align:left;background:none;border:none;font-size:11px;color:#999;cursor:pointer;padding:6px 14px}.tech-hidden-toggle:hover{color:#555}.tech-hidden-list{padding-bottom:4px}.tech-row-hidden .tech-name{color:#aaa;text-decoration:line-through;padding:6px 14px}.tech-filter-actions{padding:8px 14px;border-top:1px solid #dde1e7;display:flex;flex-direction:column;gap:4px}.tech-filter-actions button{font-size:11px;padding:4px 8px;border:1px solid #ccc;border-radius:4px;background:#fff;color:#555;cursor:pointer;transition:background .1s}.tech-filter-actions button:hover{background:#eef0f4}.calendar-pane{flex:1;overflow:hidden;padding:0}.calendar-wrapper{height:100%;display:flex;flex-direction:column}.calendar-toolbar{display:flex;align-items:center;gap:10px;padding:6px 12px;background:#f8f9fb;border-bottom:1px solid #dde1e7;flex-shrink:0}.calendar-loading-msg{font-size:11px;color:#999;font-style:italic}.refresh-btn{background:none;border:1px solid #dde1e7;border-radius:5px;padding:4px 10px;font-size:13px;cursor:pointer;color:#555;transition:background .15s,color .15s}.refresh-btn:hover:not(:disabled){background:var(--brand-color);color:#fff;border-color:var(--brand-color)}.refresh-btn:disabled{opacity:.5;cursor:not-allowed}.fc{height:100%!important;font-family:inherit!important;font-size:12px!important}.fc .fc-toolbar-title{font-size:16px!important}.fc .fc-col-header-cell{background:#f8f9fb;font-weight:600}.fc-event{font-size:11px!important}.state-message{padding:20px;text-align:center;color:#888;font-size:13px}.error-message{padding:12px;background:#fff3f5;border:1px solid #f5c0c8;border-radius:6px;color:var(--brand-color-dark);font-size:12px;margin:10px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:9999}.modal{background:#fff;border-radius:10px;padding:28px 32px;min-width:420px;max-width:520px;box-shadow:0 20px 60px #00000040}.modal h2{font-size:16px;font-weight:700;margin-bottom:16px;color:#1a1a2e}.modal-info{background:#f8f9fb;border-radius:6px;padding:12px 14px;margin-bottom:20px;display:flex;flex-direction:column;gap:4px}.modal-info p{font-size:13px;color:#333}.modal-info strong{color:#1a1a2e}.modal .form-group{margin-bottom:14px}.modal label{display:block;font-size:12px;font-weight:600;color:#555;margin-bottom:5px;text-transform:uppercase;letter-spacing:.4px}.modal input[type=datetime-local],.modal input[type=text],.modal textarea{width:100%;padding:8px 10px;border:1px solid #dde1e7;border-radius:6px;font-size:13px;font-family:inherit;color:#1a1a2e;background:#fff;transition:border-color .15s}.modal input:focus,.modal textarea:focus{outline:none;border-color:var(--brand-color)}.modal textarea{resize:vertical;min-height:70px}.modal-warning{background:#fff8e1;border:1px solid #ffe082;border-radius:6px;padding:10px 12px;font-size:12px;color:#795548;margin-bottom:16px}.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:20px}.btn-primary{padding:9px 20px;background:var(--brand-color);color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.btn-primary:hover{background:#c73652}.btn-primary:disabled{background:#ccc;cursor:not-allowed}.btn-cancel{padding:9px 20px;background:var(--brand-color-dark);color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.btn-cancel:hover{background:#a93226}.btn-cancel:disabled{background:#ccc;cursor:not-allowed}.btn-secondary{padding:9px 20px;background:#fff;color:#555;border:1px solid #ccc;border-radius:6px;font-size:13px;cursor:pointer;transition:background .15s}.btn-secondary:hover{background:#f0f2f5}.duration-pills{display:flex;flex-wrap:wrap;gap:6px}.duration-pill{padding:5px 12px;border:1px solid #dde1e7;border-radius:20px;background:#f8f9fb;color:#555;font-size:12px;cursor:pointer;transition:background .12s,border-color .12s,color .12s}.duration-pill:hover{border-color:var(--brand-color);color:var(--brand-color)}.duration-pill.active{background:var(--brand-color);border-color:var(--brand-color);color:#fff;font-weight:600}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#aaa}